At Como Beauties, we want you to be completely satisfied with your purchase. If you’re not fully happy with your items, we’re here to help!
Return and Refund Policy Overview:
- Return Window: Customers have 48 hours from the moment they receive the product to initiate a return.
- Product Condition: Items should be returned in new or unused condition.
- Proof of Purchase: A receipt or proof of purchase is usually required for processing returns and refunds.
- Refund Method: Refunds are generally issued to the original form of payment.
- Return Shipping Costs: Customers may be responsible for return shipping fees unless the return is due to an error on the retailer’s part.
How to Initiate a Return:
- Contact Customer Support: Reach out to our dedicated support team via email at info@comobeauties.com or by phone at +971 04 834 7827 for assistance.
- Return Authorization: Our team will guide you through the return process and provide any necessary authorization.
- Processing the Return: Once received, we will inspect the item and process your refund promptly.
Non-Returnable Items:
- Gift cards and clearance items are non-returnable.
If you have any questions or need assistance with your return, feel free to reach out to our customer support team.
